Upgrade to Pro
Updated
In short
Click Upgrade at the top of the app, or try any Pro feature, and an upgrade window opens. Click Unlock everything, pay on Stripe's secure checkout page, and you're sent back to a confirmation screen. Pro is $39 one-time, applies to your whole account, and unlocks every Pro feature straight away.
Upgrading takes about a minute and happens inside the app. Pro is $39 one-time, with no subscription. It upgrades your account, so everything you’ve built stays exactly where it is and the Pro features simply unlock.
Upgrade in four steps
- 1
Open the upgrade window
Click the Upgrade button at the top of the app or on Your weddings. Or click any Pro feature, such as Save as PDF on Print & Export or Share. The window opens with what you tried listed first. - 2
Click Unlock everything
The button shows the price. You’ll be taken to Stripe, our payment provider. - 3
Pay on Stripe’s checkout page
Enter your card details on Stripe’s secure page. We never see or store your card number. Your account email is filled in for you. - 4
Wait for the confirmation
You come back to a screen that says Confirming your payment…, then You’re all set! Click Back to my weddings and carry on.
Other ways in
- Your initialsUpgrade opens a full upgrade page.
- SettingsPlanSee plans opens the upgrade window.
- The See plans card on Overview or Print & Export.
What unlocks right away
If something goes wrong
“Almost there…”
Your payment went through, but your account is still being upgraded. This usually takes a moment. Leave the page open, since it keeps checking and flips to You’re all set! on its own, or refresh it. Opening Your weddings also re-checks your plan.
“Checkout canceled — no charge was made.”
You left the Stripe page before paying. Nothing was charged. Start again whenever you’re ready.
Still locked after a few minutes?
Sign out and back in, then check SettingsPlan. It should say You’re on the Pro plan. If it doesn’t, contact us with the email you paid with and we’ll sort it out.
Planning with someone?
Frequently asked questions
Will I lose anything I've already built?
No. Upgrading only unlocks features on your account. Your weddings, guests and layouts stay exactly as they are.
Do I need to upgrade each wedding separately?
No. Pro applies to your account. It covers one wedding with up to 5 seating plans. If you need more weddings, Agency is the plan for that.
I'm already on Pro. Why does Upgrade still show?
On Pro, the upgrade window offers Agency, which adds unlimited weddings for planners. You'll never be asked to pay for Pro twice.
Which payment methods can I use?
Payment is handled by Stripe's secure checkout. The payment options shown there are the ones available to you.
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Related articles
- Payments, receipts and refundsHow payments work through Stripe, how to get a receipt, how Agency billing renews, and what our terms say about refunds and chargebacks.
- What's free and what's ProBuild your whole seating plan free. See exactly which features need Pro, like printing, place cards, the QR seat finder and sharing.
- The watermarked preview on the free planOn the Free plan you can preview every export with a light watermark. Here’s what’s free, what needs Pro, and what upgrading changes.
- The Agency plan for wedding plannersAgency gives planners unlimited weddings and seating plans, white-label exports and priority support. How to start it, manage it and cancel.
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