Account settings, emails and unsubscribing
Updated
In short
Open Settings from your initials in the top corner. There you can change your display name, set a new password, see which plan you're on, log out and delete your account. Your email address can't be changed in Settings. To stop our emails, click Unsubscribe at the bottom of any email we send, then confirm.
To open Settings, click your initials in the top corner of the app and choose Settings. On a computer you can also click Settings in the sidebar. The page has five cards.
Account
- Display name: change it and click Save changes. You’ll see “Name updated”.
- Email: shown for reference. It can’t be edited here.
- Log out: signs you out on this device.
Password
- 1
Type a new password
In New password, enter at least 6 characters. - 2
Click Update password
You’ll see “Password updated”. Use the new password next time you sign in.
Signed up with Google?
Plan
This card tells you whether you’re on the Free, Pro or Agency plan and what it includes. On Free or Pro, See plans opens your upgrade options. On Agency, Manage subscription opens Stripe’s billing portal to update your card or cancel. See plans and pricing.
Your data
Your weddings sync securely to your account and are available on any device you sign in to. There’s a link back to your weddings and to this Help center.
Danger zone
Delete account permanently removes your account and all your weddings. See delete your account before you do it.
Emails and unsubscribing
There are no email settings in the app. Instead, our emails have an unsubscribe link at the bottom (sign-in emails aside, see below).
- 1
Click Unsubscribe in one of our emails
A page opens asking Unsubscribe from Lovely Seating emails? and shows your address. - 2
Click the Unsubscribe button
You’ll see You’re unsubscribed. We won’t send more emails to that address.
Many mail apps, like Gmail and Apple Mail, also show their own Unsubscribe button at the top of our emails. That works the same way. Changed your mind? Reply to one of our emails and we’ll add you back.
Good to know
- Sign-in emails, like password resets and email confirmations, come from our sign-in system and aren’t affected.
- If you unsubscribe, collaborator invites can’t be emailed to you either. Whoever is inviting you can use Copy link and send you the invite directly.
Frequently asked questions
How do I change the email address on my account?
You can't change it in Settings. Contact us from your current address and tell us the new one, and we'll help.
How do I stop getting emails from Lovely Seating?
Click the unsubscribe link at the bottom of any of our emails, then click Unsubscribe to confirm. If the link doesn't work, reply to the email and ask us to stop.
I unsubscribed by mistake. Can I undo it?
Yes. Reply to any of our emails and we'll add you back.
Where is the Settings page on my phone?
Tap your initials in the top corner, then Settings.
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Related articles
- Create your free accountSign up for Lovely Seating with Google or your email in under a minute. It's free, there's no credit card, and setup starts right after.
- Upgrade to ProHow to upgrade to Pro from inside the app, what happens at Stripe checkout, and what to do if your upgrade doesn't show up straight away.
- What Pro includes: 1 wedding, up to 5 seating plansPro covers 1 wedding with up to 5 seating plans and every Pro feature. Here's what counts toward the limit and what happens when you reach it.
- The Agency plan for wedding plannersAgency gives planners unlimited weddings and seating plans, white-label exports and priority support. How to start it, manage it and cancel.
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