Settings

Account settings, emails and unsubscribing

Updated

In short

Open Settings from your initials in the top corner. There you can change your display name, set a new password, see which plan you're on, log out and delete your account. Your email address can't be changed in Settings. To stop our emails, click Unsubscribe at the bottom of any email we send, then confirm.

To open Settings, click your initials in the top corner of the app and choose Settings. On a computer you can also click Settings in the sidebar. The page has five cards.

Account

  • Display name: change it and click Save changes. You’ll see “Name updated”.
  • Email: shown for reference. It can’t be edited here.
  • Log out: signs you out on this device.

Password

  1. 1

    Type a new password

    In New password, enter at least 6 characters.
  2. 2

    Click Update password

    You’ll see “Password updated”. Use the new password next time you sign in.

Signed up with Google?

You don’t need a password. Keep using Continue with Google. Forgot your password? Use Forgot password? on the sign-in page. See sign-in problems.

Plan

This card tells you whether you’re on the Free, Pro or Agency plan and what it includes. On Free or Pro, See plans opens your upgrade options. On Agency, Manage subscription opens Stripe’s billing portal to update your card or cancel. See plans and pricing.

Your data

Your weddings sync securely to your account and are available on any device you sign in to. There’s a link back to your weddings and to this Help center.

Danger zone

Delete account permanently removes your account and all your weddings. See delete your account before you do it.

Emails and unsubscribing

There are no email settings in the app. Instead, our emails have an unsubscribe link at the bottom (sign-in emails aside, see below).

  1. 1

    Click Unsubscribe in one of our emails

    A page opens asking Unsubscribe from Lovely Seating emails? and shows your address.
  2. 2

    Click the Unsubscribe button

    You’ll see You’re unsubscribed. We won’t send more emails to that address.

Many mail apps, like Gmail and Apple Mail, also show their own Unsubscribe button at the top of our emails. That works the same way. Changed your mind? Reply to one of our emails and we’ll add you back.

Good to know

  • Sign-in emails, like password resets and email confirmations, come from our sign-in system and aren’t affected.
  • If you unsubscribe, collaborator invites can’t be emailed to you either. Whoever is inviting you can use Copy link and send you the invite directly.

Frequently asked questions

How do I change the email address on my account?

You can't change it in Settings. Contact us from your current address and tell us the new one, and we'll help.

How do I stop getting emails from Lovely Seating?

Click the unsubscribe link at the bottom of any of our emails, then click Unsubscribe to confirm. If the link doesn't work, reply to the email and ask us to stop.

I unsubscribed by mistake. Can I undo it?

Yes. Reply to any of our emails and we'll add you back.

Where is the Settings page on my phone?

Tap your initials in the top corner, then Settings.